Loot Boxing as a Model
Co-authored by Michael Zyla. Often, clients speak to us about monetizing their digital assets and leveraging the open marketplace models to generate new revenues. The gaming industry (the most prominent form of media in the entertainment sector) has always been a...
The Factors Affecting Consumer Psychology
Co-authored by Michael Zyla. In our previous article, the modern warp speed consumer, we learned about the new-age hyper-personalized consumerism and the need for major brands to adjust rapidly. This article will delve deeper into the consumer psyche as they are the...
The Modern ‘Warp Speed’ Product Consumer
Co-authored by Michael Zyla We live in a world where as humans, the growing demand is for everything to be connected. Our experiences are defined as touchpoints in which we interact with ‘things’ throughout our days. Think about home appliances like...
Reinventing the Contact Center
Efficient contact centers can have a significant impact on brand NPS. Read on to know how it can stay relevant in the digital era.The telecom industry is abuzz with discussions about the end of the contact center. Giffgaff, a British mobile virtual network operator,...About this Blog
Welcome to the official blog channel from Infosys Consulting – a forum to bring our brightest subject matter experts close to you on real-time topics that are reshaping today’s business world. From views on the latest disruptive technologies to how companies can maximize the potential of their workforce, we want to hear your opinions on the topics we share. So, join in on the conversation and enjoy the perspectives.
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