AI and Blockchain: Solving Supply Chain’s Transparency Problem
Data has always been a fundamental component of international trade and transportation, but, never has so much information been available as today. Remote sensing, telematics, connected devices, and vehicles all generate huge volumes of valuable data – the only...
Conversational Commerce – Reinforcing Trust as the New Currency
With the growing appetite that consumers have today for personalized, bespoke and hi-tech services, it is not surprising that AI-powered chatbots, virtual personal assistants and voice-controlled devices are taking the commerce space by storm. Switch on the...
The Future of Shopping: Deal or No Deal?
We have a tendency to make predictions about the future. Many of us may still remember the bold prophecies that one day humans would no longer need to eat food: instead, we would get all the nutrition we need in pill form. We are seeing similar predictions today:...
Applying Cognitive Building Blocks to Complaint Management
In my first blog post, I introduced the ‘Coblox framework’ – a set of 33 cognitive building blocks to simplify leveraging AI-technologies for process and decision automation. We explored how applying AI and cognitive methodology to the business domain can unlock...About this Blog
Welcome to the official blog channel from Infosys Consulting – a forum to bring our brightest subject matter experts close to you on real-time topics that are reshaping today’s business world. From views on the latest disruptive technologies to how companies can maximize the potential of their workforce, we want to hear your opinions on the topics we share. So, join in on the conversation and enjoy the perspectives.
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