by Panagiotis Tsiakis | Jun 17, 2020 | Supply Chain, Utilities
When consumers look at the price on the pump in forecourts, they are not aware that it is determined by a large number of factors invisible to them, other than the crude oil price. Fuel producers (refiners or blenders) and dealers have to manage multiple sources of...
by Alec Boere | May 20, 2020 | Artificial Intelligence, COVID-19, Utilities
The utilities landscape in the UK has drastically changed in 2020. With COVID-19 increasing residential consumption and disrupting staffing, customer dissatisfaction is on the rise. Consumers have high expectations for a quick resolution, even in a unique global...