by Severyn Dranchuk | Mar 22, 2023 | Oil and Gas, Supply Chain, Utilities
Global demand for liquified natural gas is growing. Yet, failing to implement the right digital tools will prevent energy enterprises from harnessing this opportunity. In this series we outline the right tools and where to implement them. In Part 1, we start by...
by Queenie Zhou | Dec 21, 2022 | Digital, Utilities
What is the current trend? In recent times, energy companies have had to establish strategic plans for the new energy and utility world shaped by decarbonization, digitalization and decentralized energy systems. As a result, their business models require...
by Queenie Zhou | Dec 15, 2022 | Digital, Utilities
Traditionally, gas and electricity have merely been seen as ‘essential services.’ However, with the rise of global warming, the issue of sustainability has become more pressing. Clean air, safe drinking water, sufficient food and secure shelter are being...
by Arjun Karnik | Sep 14, 2022 | Utilities
The needs and expectations of the present-day customer are that business services are “always-on” – available whenever and wherever the customer wants to interact with them. Over the years, as a primary channel for customer engagement, your contact...
by Gaurav Sharma | May 13, 2022 | IT Operations, Utilities
Co-authored by Prenaven Naidoo In previous posts, we discussed how critical it is to ensure that the health of the IT landscape is managed well to ensure that business objectives are met in today’s digital world. We also referred to IT operations monitoring as a...
by Gaurav Sharma | Mar 18, 2022 | IT Operations, Utilities
Co-authored by Prenaven Naidoo Our previous article looked at some best practice considerations for organizations seeking to enhance their IT operations monitoring capabilities. A key callout was that IT leaders must develop and maintain an ongoing commitment to...