by Michael Zyla | Nov 22, 2021 | Digital, Telecommunications
Marketplaces have widely become the new “front door experience” in many digital engagement formats, typically for retail and enterprise products and services. Their visibility and exposure are also more remarkable than the traditional website, garnering...
by Rohit Mendiratta | Oct 15, 2021 | Communications, Telecommunications, Uncategorized
Co-authored by Dheeraj Marcus General verbatim we hear from clients is that faster and more frequent changes to their IT systems introduce more significant risks to them, breaking. IT Organizations are much like tight rope walkers, delicately balancing the stability...
by Rohit Mendiratta | Sep 8, 2021 | Digital, Retail, Telecommunications, Uncategorized
Last decade, we started to see new emerging digital innovations. Now is the time for these to scale up and completely revolutionize industries, experiences, and the global consumer Whilst many industries have remained true to their core offerings, market makers have...
by Thiagarajan Karunanithi | Aug 27, 2021 | Communications, Telecommunications
“A great product manager has the brain of an engineer, the heart of a designer, and the speech of a diplomat,” quoted by Deep Nishar, Softbank Investment Advisers. It’s time to use this philosophy to give telco’s Concept to Market (C2M) aspects...
by Rohit Mendiratta | Aug 12, 2021 | Innovation, retail and logistics, Telecommunications
Co-authored by Michael Zyla. Often, clients speak to us about monetizing their digital assets and leveraging the open marketplace models to generate new revenues. The gaming industry (the most prominent form of media in the entertainment sector) has always been a...
by Rohit Mendiratta | Dec 21, 2020 | Digital, Telecommunications
Today, telcos (telecom organizations) across the world have customer experience (CX) programs that vary in size, complexity, and depth. These programs are usually supported by top management to continue to deliver flawless differentiated experiences. Despite the...