Preparing for Retail Success in 2020? Check Your Supply Chain.
As retailers contemplate 2020 and what it will bring in terms of trends, technology and customer demands, the overall supply chain requires a closer look to better align it to the new normal for the new decade. The supply chain remains a retailers’ best means of...
Customer Retention: The Forgotten Opportunity
The cost of acquiring a new customer can be higher than retaining a customer by as much as 700%. Increasing customer retention rates by a mere 5% could increase profits by 25%.These are significant numbers. Especially when you consider that retention can be misleading...
5 Retail Predictions for 2019
This past year has proven to be a turbulent time for retailers, especially for high street merchants. Continued news surrounding retail closures and bankruptcies might suggest that this is the end of retail, as we know it. However, there are also several success...
The Future of Shopping: Deal or No Deal?
We have a tendency to make predictions about the future. Many of us may still remember the bold prophecies that one day humans would no longer need to eat food: instead, we would get all the nutrition we need in pill form. We are seeing similar predictions...
Leveraging Virtual Change Rooms to Increase Profitability
It’s no secret that retail dollars are shifting from bricks to clicks. Online sales growth in apparel is >25% year-over-year, growing faster than total retail sales. On the surface, this is cause for celebration. However, apparel consumers have adopted another...About this Blog
Welcome to the official blog channel from Infosys Consulting – a forum to bring our brightest subject matter experts close to you on real-time topics that are reshaping today’s business world. From views on the latest disruptive technologies to how companies can maximize the potential of their workforce, we want to hear your opinions on the topics we share. So, join in on the conversation and enjoy the perspectives.
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