by Somdatta Roy | Apr 3, 2022 | Digital, Workplace
Employee experiences (EX) encapsulate every touchpoint and interaction an employee has across their career lifecycle. A human-centric employee experience strategy captures the needs and wants of employees, delivers positive emotions and perceptions of an organization,...
by Ashish Sahi | Mar 14, 2022 | Digital
The solution to modernize legacy applications involves a combined business and technology strategy. The solution must outline how organizations plan to use a public cloud to meet their broader business goals and not just solve the technical limitations. In our...
by Ashish Sahi | Mar 3, 2022 | Digital
CRM is one of the largest software markets for technology implementation. CRM, a customer-centric function, needs very rapid evolution in line with changing customer behaviors and needs. Unfortunately, the on-premise COTS (commercial off-the-shelf) packaged and...
by Abhishek Bose | Nov 25, 2021 | cloud, Digital, Innovation
There is an increased focus across industries on transforming business models using digital and cloud-based strategies. In recent times, Infosys Consulting and leading financial services firm have embarked on an ambitious journey to build the institutional retirement...
by Thiagarajan Karunanithi | Nov 24, 2021 | Communications, Digital, Telecommunications, Uncategorized
Organizations are facing new realities in the post-pandemic world, where transformation and continuous innovation are becoming burning platforms for survival. Moreover, the new-age players have a start-up culture that embraces the entrepreneurial mindset more...
by Michael Zyla | Nov 22, 2021 | Digital, Telecommunications
Marketplaces have widely become the new “front door experience” in many digital engagement formats, typically for retail and enterprise products and services. Their visibility and exposure are also more remarkable than the traditional website, garnering...