A Risk and Compliance Leader’s Guide To AI/ ML Adoption
In our previous article, we explored the significance and types of AI in the risk-management operations space. Click here to read it. Artificial intelligence and machine learning have moved on from being buzzwords towards wider industry adoption, as organizations...
Transforming Regulatory Risk Management and Compliance Using AI
In this two-part series, co-authored by Sr. Consultant Gaurav Chaudhuri, we will explore the significance and types of AI in the risk management operations space, and then outline a step-by-step guide for a risk compliance leader’s path to AI adoption. Intelligent...
Reinventing the Contact Center
Efficient contact centers can have a significant impact on brand NPS. Read on to know how it can stay relevant in the digital era. The telecom industry is abuzz with discussions about the end of the contact center. Giffgaff, a British mobile virtual network operator,...
How to Overcome the Most Common Pitfalls of a Digital Transformation
Co-authored by James Mason, Senior Consultant, Infosys Consulting If you are reading this, you are well aware of the push toward digital transformation. Almost every industry is now buzzing with innovations around blockchain, AI, and robotic process automation. For...
World Productivity Day: Work hard, play harder, pay less?
Article originally published in CBI Stagnant productivity is the not-so-secret shame of the world’s most advanced economies. While most countries have clawed back many of the losses suffered during the Great Recession, productivity has stubbornly refused to budge...About this Blog
Welcome to the official blog channel from Infosys Consulting – a forum to bring our brightest subject matter experts close to you on real-time topics that are reshaping today’s business world. From views on the latest disruptive technologies to how companies can maximize the potential of their workforce, we want to hear your opinions on the topics we share. So, join in on the conversation and enjoy the perspectives.
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