Wells Fargo’s Digital Transformation Journey to Reimagine Customer and Employee Experience
A new case study and webinar from industry research firm Celent examines how Infosys Consulting collaborated with Wells Fargo to reimagine the bank’s customer experience and help lead the bank’s digital transformation in commercial, corporate and investment banking....
Technology and Experience Disruptions in Collections Transformation
Delivering AI-Driven and Digitally Led Solutions to Improve Experiences for Borrowers and Lenders, Lower Costs to Collect, and Increase Dollars Collected. In 2020, the US unemployment rate peaked at a level not seen since data collection started in 1948. This has...
THE RISE OF THE DIGITAL WALLET
Co-authored by Steven McCann It is estimated that by 2024 there may be more than 220 million digital wallets in the US alone, potentially representing an $800 billion opportunity (if valued like bank customers at maturity today). According to a recent study by...
Applying Machine Learning in Anti-Money Laundering
co-authored by Duc Thang Hoang Anti-money laundering (AML) is a complex and regulated field involving composite data and intricate workflows. With tighter regulations and a prevailing reliance on manual processes, the heat is on for banks to get their risk management...
Leveraging network centricity in commercial banking through graph-based machine learning
Commercial banks make large investments every year accessing, compiling and delivering data. These investments increased dramatically in the past decade, as banks look to source data across deposits, liquidity and payments domains to meet the demands of regulators and...About this Blog
Welcome to the official blog channel from Infosys Consulting – a forum to bring our brightest subject matter experts close to you on real-time topics that are reshaping today’s business world. From views on the latest disruptive technologies to how companies can maximize the potential of their workforce, we want to hear your opinions on the topics we share. So, join in on the conversation and enjoy the perspectives.
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