What’s Next: The Tech-Driven Surge Post Pandemic
Co-authored by Therese Juda Catastrophic events such as economic recessions, natural disasters, and pandemics have always altered the economic trajectory and changed the course of history in terms of how business is done. Looking at recent years, the SARS pandemic of...
Navigating the Shifting Utilities Landscape with AI and Automation
The utilities landscape in the UK has drastically changed in 2020. With COVID-19 increasing residential consumption and disrupting staffing, customer dissatisfaction is on the rise. Consumers have high expectations for a quick resolution, even in a unique global...
Navigating towards successful vehicle routing and scheduling implementation
Vehicle routing and scheduling (VRS) continues to be a profitable, growing business. The global market for VRS is slated to increase by 9% annually, to reach US$ 3 billion in 2024. src A host of factors are driving this growth. Explosive progress in the e-commerce...
Harnessing the power of RPA for KYC: A modular approach
This article was co-authored by Mile Dragosavac. Financial institutions are obliged to perform know your customer (KYC) due diligence when on-boarding a new customer, and on a periodic basis with existing ones. The goal of periodic reviews is to keep information...
The digital shelf: Finding your space in the endless aisle
This article was co-authored by Sreekrishna Subramanian. Do you stand out in the digital marketplace? Today, every brand is in the race for personalization and growing their digital presence, leading to a cacophony of messages for the consumer. To really make a mark,...About this Blog
Welcome to the official blog channel from Infosys Consulting – a forum to bring our brightest subject matter experts close to you on real-time topics that are reshaping today’s business world. From views on the latest disruptive technologies to how companies can maximize the potential of their workforce, we want to hear your opinions on the topics we share. So, join in on the conversation and enjoy the perspectives.
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