The Factors Affecting Consumer Psychology

Co-authored by Michael Zyla. In our previous article, the modern warp speed consumer, we learned about the new-age hyper-personalized consumerism and the need for major brands to adjust rapidly. This article will delve deeper into the consumer psyche as they are the...

6 Key Learnings when Transforming your Contact Center to the Cloud

The transformation of call centers into next-gen contact centers with focus on multiple service channels, self-service, geographically dispersed teams, and faster resolutions has led to an increase in adoption of cloud-based platforms. Such platforms can replace...

Infosys positioned as a Leader in IDC MarketScape for Worldwide Artificial Intelligence Services 2021

We are pleased to announce that Infosys has been positioned as a Leader in the IDC MarketScape: Worldwide Artificial Intelligence Services 2021 Vendor Assessment. IDC is a global provider of market intelligence, advisory services, and events for the IT and...

What’s Next: The Tech-Driven Surge Post Pandemic

Co-authored by Therese Juda Catastrophic events such as economic recessions, natural disasters, and pandemics have always altered the economic trajectory and changed the course of history in terms of how business is done. Looking at recent years, the SARS pandemic of...

About this Blog

Welcome to the official blog channel from Infosys Consulting – a forum to bring our brightest subject matter experts close to you on real-time topics that are reshaping today’s business world. From views on the latest disruptive technologies to how companies can maximize the potential of their workforce, we want to hear your opinions on the topics we share. So, join in on the conversation and enjoy the perspectives.

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