by Harald Gunia | Feb 23, 2023 | Artificial Intelligence, automation
ChatGPT is a new frontier of Generative AI, raising questions on how its many uses can benefit businesses and drive value. Experts Harald Gunia, Alec Boere, and Jin Tao outline the six steps to enhance ChatGPT centers of excellence and, consequently, best leverage GPT...
by Harald Gunia | Oct 13, 2019 | Artificial Intelligence
Co-authored by Andreas Freakley (primary author) and Pawel KrzysztofikClick here for Part 1Most organizations have data available that will allow them to streamline their processes or generate new insights using artificial intelligence and automation....
by Harald Gunia | Oct 13, 2019 | Artificial Intelligence
Co-authored by Andreas Freakley (primary author) and Pawel KrzysztofikSome call data the new oil due to its relevance in today’s business environments. It fuels any endeavour to generate insights through advanced analytics as well as artificial intelligence and...
by Harald Gunia | Mar 26, 2019 | Artificial Intelligence
Click here to view part 1: Cognitive Building BlocksClick here to view part 2: Applying Cognitive Building Blocks to Complaint Management The beauty industry is a booming business, with the global cosmetics products market expected to reach a value of $806 billion by...
by Harald Gunia | Sep 21, 2018 | Artificial Intelligence, automation
In my first blog post, I introduced the ‘Coblox framework’ – a set of 33 cognitive building blocks to simplify leveraging AI-technologies for process and decision automation. We explored how applying AI and cognitive methodology to the business domain can unlock...