by Gaurav Sharma | May 13, 2022 | IT Operations, Utilities
Co-authored by Prenaven Naidoo In previous posts, we discussed how critical it is to ensure that the health of the IT landscape is managed well to ensure that business objectives are met in today’s digital world. We also referred to IT operations monitoring as a...
by Gaurav Sharma | Mar 18, 2022 | IT Operations, Utilities
Co-authored by Prenaven Naidoo Our previous article looked at some best practice considerations for organizations seeking to enhance their IT operations monitoring capabilities. A key callout was that IT leaders must develop and maintain an ongoing commitment to...
by Gaurav Sharma | Feb 9, 2022 | IT Operations, Utilities
Co-authored by Prenaven Naidoo The ubiquity of online stores and virtual assistants today means that the availability of business services and speed of response has become vital to serving an ever-increasing population of customers that expect round-the-clock...