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AI & Automation Business Journal
Our AI and Automation experts are excited to share the inaugural edition of our Artificial Intelligence and Automation (AI&A) Business Journal.
Assessment
AI Maturity Assessment
Our AI&A experts have developed a new tool for organizations to discover their AI maturity score across five core dimensions.
White Paper
The Emergence of Green Banking
This report discusses the immediate need for green planet initiatives that spurs renewable and sustainability propositions in the banking industry.
Navigate Disruption Podcast
Our new regular podcast series shares insights on digital innovation and market disruption, helping business leaders navigate their transformation journey in an age of constant change.
Updated April 2021. Episode 7: Fashion Retail & Supply Chain: Don’t Just Blame IT…
Knowledge Hub
Browse through all of our content, download reports, and more.
Going digital can transform your loyalty program
In recent years, going digital has provided loyalty marketers with the opportunity to better connect with existing customers and expand their reach. Yet, while many programs have undergone digital transformations, they’re still far from realizing value. Experts Manu Tyagi and Paresh Kulkarni explain why this is the case, and what can be done to improve loyalty programs. Learn More
Point of View
January 2023
Energy Transition: Hydrogen for Net Zero
Hydrogen is considered a key component in opening new frontiers and complementing existing solutions to reduce carbon emissions. Experts Sundara Sambasivam and Shivank Saxena outline why this technology is not yet fully harnessed and what can be done to utilize it on the challenging journey towards net zero. Learn More
Point of View
January 2023
Operations Transformation in Financial Services to improve Customer Outcomes
This whitepaper is about How financial institutions are transforming their operations to improve efficiencies and enhance customer outcomes. Learn More
White Paper
January 2023
The “dark” side of processes –
How the use of RPA and AI is redefining the boundaries of how we will work in the future
This POV looks at how businesses can create a governance framework to manage new demand requests. Learn More
Point Of View
January 2023
2023 Outlook for Digital Transformation in Banking
What does digital transformation for banking look like in 2023? Our new POV explores 6 trends. Learn More
Point Of View
December 2022
How to Measure the Impact of IT on Business Outcomes
Tracking performance is key for businesses today, helping them overcome challenges and keep up with an ever-evolving digital landscape. Find out how composite KPIs can help you succeed. Learn More
Point Of View
December 2022
Life Insurance Technology Boom
Significant digital innovations have occurred globally for life insurance over the course of 2022- all with varying levels of success and ROI. This paper outlines the key technology trends in Life Insurance that are sure to follow suit across Asia Pacific in 2023- and most importantly, the crucial takeaways, learnings and risks that Australian Life Insurers should be mindful of when they consider the adoption of the latest digital innovations for implementation in their own businesses. Learn More
White Paper
December 2022
LNG Trading: Trends and Challenges
In this POV, our Energy experts highlight the different trends in Liquified Natural Gas and the unique set of challenges that a shift in transportation and shipping is causing to the sector. Learn More
Point of View
December 2022
Enhancing Reusability: Building a Document Repository
In this POV, our Health & Life Sciences experts explain how to build a document repository and why knowledge management is vital for efficient day to day operations. Learn More
Point of View
December 2022
Road to 2025: 20022 Adoption Pathway
This white paper elaborates on the ISO 20022 standards, explains why the ISO20022 is the future of payments and highlights the challenges in the legacy payment architecture, describes the migration timelines and co-existence phase, and finally lays down two approaches for banks to define their adoption method and solutions available in meeting the timeline before 2025. Learn More
White Paper
October 2022
A Governance Framework to Enterprise Data Demand Management
This POV looks at how businesses can create a governance framework to manage new demand requests. Learn More
Point of View
October 2022
Health Insurance Marketplace
The health insurance industry in Australia has undergone significant transformation in the past decade and is not set to slow down at any time in the future. This paper identifies the key reasons why our industry needs to evolve and consider a Holistic Approach that bundles health insurance and health care, providing a suite of solutions for their customers that supports them at every milestone of life. Learn More
White Paper
September 2022
Disruption to American Distribution Networks
In this POV, our Supply Chain experts detail the main disruptions that distribution and transportation networks face and conclude with actionable solutions for distributors and transportation providers. Learn More
Point of View
September 2022
Do SAFe right, or don’t do it at all
In this POV, our Agile experts describe the benefits and learnings of the application of SAFe, through the lens of SAFe’s Core Values to the development, implementation, and deployment in a recent project that involved a novel software solution. Learn More
Point of View
September 2022
Helping CPG & Retail companies manage supply chain costs during market slowdown & inflation
In this POV, our experts share insightful advice on how to help CPG & Retail companies manage their supply chain costs in a market slowdown & inflation environment. Learn More
Point of View
September 2022
Sustainable IT: A Data Driven Decarbonization Strategy
This POV demonstrates our commitment to remain aligned to our 2030 ESG vision with green engineering at the heart of our approach. Learn More
Point of View
September 2022
Towards a digital lending ecosystem for MSMEs
Our new POV looks at how MSMEs can leverage platforms to build an inclusive and digital lending ecosystem. Learn More
Point of View
August 2022
The Next Transition for CIOs and CDOs: Preparing for Climate Risk Reporting Requirements
In this POV, our experts describe what CIOs and CDOs need to focus on in the preparation for climate risk reporting requirements. Learn More
Point of View
August 2022
Realizing Value from IT Application Portfolio Optimization Initiatives: Critical Perspectives
This POV offers critical perspectives on how CIOs can realize value from IT application portfolio optimization initiatives. Learn More
Point of View
August 2022
Failing in the virtual world is not expensive. Get your Digital Twin implementation right.
In this POV, our Energy experts describe how Digital Twin technology is the way forward for oil and gas organizations in their business transformation journey. Learn More
Point of View
July 2022
Brushing up on sustainability assessment for trade and supply chain finance
In this POV, our Finance experts give detail on the content of the International Chamber of Commerce’s Positioning Paper and why standards within the trade are needed. Learn More
Point of View
July 2022
The Future of the Workplace
At the turning point for traditional working models, we explore proactive solutions for organizations to capitalize on transitioning to hybrid or remote work. Learn More
Point of View
July 2022
Situational Awareness for a Resilient Supply Chain
In this POV, our experts describe how to build a resilient supply chain to ensure customer satisfaction and retention in a disturbed environment. Learn More
Point of View
July 2022
U.S. Port Operations and the Consequences of Dwindling Capacity
In this POV, we describe the many issues currently faced by US ports and give an outlook of how the industry will overcome these challenges thanks to innovation and tech investments. Learn More
Point of View
June 2022
Effective Demand Planning in the Pharmaceutical Industry
In this POV, we highlight the importance of an effective demand planning strategy applied to the pharmaceutical industry and the impacts on the market. Learn More
Point of View
June 2022
Succeeding in Digital Transformation
70 % of digital transformations do not reach their stated goals. Our past experiences and analysis reveal nine pitfalls across the three success areas, each alone able to derail the digital transformation and lead it to not meeting its goals. In this point of view, we provide pragmatic insight into staying on course and avoiding the pitfalls. Learn More
White Paper
June 2022
Adopting Public Cloud for Automotive Manufacturing Operations
This point of view explores CIO’s apprehensions in migrating manufacturing operations management applications to the cloud. Learn More
Point of View
May 2022
The key barriers to sustainable sourcing implementation in the fashion industry
In this POV, we highlight how businesses in the fashion industry are transitioning to sustainable sourcing and the key barriers to its implementation. Learn More
Point of View
May 2022
Capitalizing on the Cloud
How can the cloud provide transformative opportunities for financial services organizations in a competitive marketplace? Learn More
Point of View
April 2022
Application Modernization Uncovered
This new POV from our cloud experts outlines the steps for a successful application modernization program. Learn More
Point of View
April 2022
Business Process Transformation-as-a-Service
In this POV, we highlight how to accelerate, sustain and continuously improve process transformation to assure business agility. Learn More
Point of View
April 2022
Modernizing Banking in APAC Financial Services Ecosystem
In this paper, our financial services experts outline their top 10 trends in fintech for 2022. Learn More
Research Report
April 2022
Contact Center Transformation
In our new white paper, we look at some of the major shifts required for transforming and optimizing the contact center into a digital experience hub. Learn More
Whitepaper
March 2022
Personalization
This whitepaper discusses why Personalization should at the core of your digital business strategy, how you can leverage Personalization to uplift customer experience and drive customer engagement agenda in your organization. Spotlight on Financial services industry and Fintech. Learn More
Whitepaper
March 2022
New Frontiers of Financial Services with Web 3.0
Our new POV explores the potential impact of Web3 on the financial services industry. Learn More
Point of View
March 2022
Creating a Value-based Digital Transformation Journey
This POV looks at how businesses can leverage the value ROAD governance framework to measure digital transformation value easily, regularly, and effectively. Learn More
Point of View
March 2022
Top 10 Payment Trends in 2022
In this paper, we make bold predictions about key trends that will shape the state of play in global payments this year and the impact of these trends on the broader ecosystem. Learn More
Point of View
March 2022
The Iceberg Effect in Business Intelligence Gathering
In this POV, we highlight the challenges in successfully navigating data & business intelligence journeys and give organizations tangible solutions to sustain their vision. Learn More
Point of View
March 2022
Re-Imagining Insurance for the Future
In this new insurance POV, our experts highlight how optimization and automation can help insurers re-imagine their operations for the future. Learn More
Point of View
February 2022
Cloud Contingency Framework
This report discusses the components of a successful cloud exit strategy. Learn More
Point of View
February 2022
Next Generation Personalization
In this POV, we highlight how to personalize your consumers’ experience and improve your connection with them. Learn More
Point of View
February 2022
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