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2021 Third Party Logistics Study
We reveal key trends shaping the logistics outsourcing world and provide the latest perspectives on the nature of shipper and 3PL relationships.
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COVID-19 Supply Chain Impact Survey
Supply chain executives thought they were prepared. Our new survey shows the true impact of COVID-19 on supply chains worldwide.
Navigate Disruption Podcast
Our new regular podcast series shares insights on digital innovation and market disruption, helping business leaders navigate their transformation journey in an age of constant change.
Updated April 2021. Episode 7: Fashion Retail & Supply Chain: Don’t Just Blame IT…
Knowledge Hub
Browse through all of our content, download reports, and more.
Why People are the Weakest Link in Cybersecurity
This paper looks at why people are often the weakest link in cybersecurity, and 6 steps for organizations to strengthen their policies. Learn More
Point of View
July 2021
Telecom: Inventing the Intelligent Customer Experience
This point of view discusses how Customer Experience (CX) programs need to move beyond an exercise solely focused on “winning with NPS”; and instead rethink what is required to amplify the CX effort across the whole organization to achieve a better outcome. Learn More
Point of View
June 2021
Implementing Responsible AI
Our new paper outlines our responsible AI framework to help organizations use AI responsibly, accurately and ethically. Learn More
Point of View
June 2021
Making Data & AI Integral to Your Sustainability Strategy
This paper looks at 5 ways financial services organizations can re-balance purpose and profit to “Build Back Better.” Learn More
Point of View
April 2021
Intelligent Co-Piloting: Increasing the Effectiveness of Relationship Managers with AI-Powered Tech
This paper looks at the changing landscape in commercial banking, and introduces “Intelligent Co-Piloting”, our unique AI-based approach to holistic monitoring of customer behavior.” Learn More
Point of View
March 2021
Work 2.0
This point of view explores how firms can digitally evolve to pivot to the future of work. Learn More
Point of View
February 2021
Going Live: The Next Stop in Digital Transformation
This point of view explores how SAP-powered firms can harness disruptive technologies and unleash the power of data to realize a futuristic live enterprise, poised to win the digital race. Learn More
Point of View
February 2021
Uncovering Financial Crime Risks with Crypto and Digital Assets
This paper looks at how financial institutions can successfully extend their businesses from traditional assets to digital in a compliant manner. Learn More
Point of View
February 2021
Total Talent Management 2021
This point of view explores how an innovative and unified talent orchestration strategy powered by cutting-edge technology can enhance employee engagement, human capital output and profitability. Learn More
Point of View
January 2021
“Garbage In, Garbage Out?”
An overview of the challenges typically faced in large agile transformations, and a 3-step roadmap to success. Learn More
Point of View
January 2021
Putting Value at the Heart of Business Transformations
Ensuring transformation programs are not only on-time and on-budget, but also on-value. Learn More
Point of View
December 2020
The Roadmap to Revival
A post-COVID-19 guide for the banking and financial services industry. Learn More
Point of View
November 2020
Closing the Cloud Gap
How companies can reinvigorate and scale existing cloud transformations post-COVID-19 Learn More
Point of View
August 2020
Executing System of Work for Scaled Agile
How to drive agility at a strategic and operational level across the organization Learn More
Point of View
August 2020
Charting a Course for Growth
How companies can kickstart their automation journey through Robotic Process Automation (RPA) Learn More
Point of View
August 2020
Refueling Profitability in Oil Trading
How to combat diminishing trading margins with the help of digital supply chains Learn More
Point of View
July 2020
Navigating Industry Headwinds: Unlocking the Power of Customer Loyalty Data
How retailers can use their loyalty data for advanced analytics capabilities. Learn More
Point of View
July 2020
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